The CWB Office of Public Safety will investigate complaints and provide enforcement related to several issues. These include:
To request an investigation or a construction site visit either call us at 1-800-844-6790 x717 or complete the following form.
Complaints regarding any of the above noted issues can also be made through the CWB Group ConfidenceLine™. Complaints made through the CWB Group ConfidenceLine™ program may be made anonymously. For information on the ConfidenceLine™ program including how to report a complaint, please visit https://www.cwbgroup.org/about/contact-us/cwb-group-confidenceline
Complaint requests will be treated as confidential, however, please note that information may be released to regulatory agencies (e.g. Building Officials) or to other parties if it is determined that a threat to public safety exists.